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Factors Affecting the Quality of University Online Learning Post
Covid-19 Pandemic: A Case Study of Palestine Polytechnic
University Students
Amjad Moahmmed Horini
Keywords: Quality, online learning, Covid_19, Palestine Polytechnic University
Published 2024-01-01
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Abstract : The purpose of this study was to investigate the impact of several factors on PPU's elearning quality following the Corona epidemic. Drawing from prior study, the investigator endeavored to employ a descriptive and analytical methodology. The author worked on creating a tool that contained the most important seven elements that influence the quality of online learning (administrative assistance, computer skills, system quality, electronic services, educational material, and motivations) in order to test the study questions. All enrolled university students for the 2023–2024 academic year—an estimated 9,300 students spread across various colleges—were included in the study population. The electronic study tool was built by the researcher among which
403 responses were recovered. In order to assess the internal consistency of the study tool items, the researcher extracted the Cronbach's alpha value, and found that it was 0.89. Multiple regression analysis was used by the researcher to ascertain how each quality component affected the quality of online learning. The study's findings demonstrated that online services, course content, motivations had a favorable and statistically significant impact on the quality of online education throughout the years after the Corona pandemic. The researcher presents a number of recommendations based on the aforementioned findings, which include: It is important to pay close attention to the factors that affect the quality of online learning, hold training sessions and educational workshops, and put into practice the suggestions made at scientific conferences regarding ongoing improvements to the caliber of educational services, as this is the best path towards overall quality. Lastly, it is recommended to replicate the experiences of developed nations in this regard and steer clear of the experiences of developing countries.
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